Real Assistants values its users’ and/or customers’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online services, and what we will and will not do with the information we collect. Our policy has been designed and created to ensure those affiliated with our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this policy at any given time. If you want to make sure   that you are up to date with the latest changes, we advise you to frequently visit this page. If, at any point in time, the company decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user/s or customer/s shall be promptly notified by email. Users/customers at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to all services provided by our company, and it governs any and all data collection and usage by us. Through the subscription to our services, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies we do not control, nor by individuals not employed or managed by us. If you visit a website that we mention or a link associated with our services, be sure to review its privacy policy before providing that particular site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this policy will inform you of the following:

1. What personally identifiable information is collected from you through our website;
2. Why do we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user/customer or provide you with any services.
In addition, may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

• To better understand your needs and provide you with the services you have requested;
• To fulfill our legitimate interest in improving our services;
• To send you promotional emails containing information we think you may like when we have your consent to do so;
• To contact you to fill out surveys or participate in other types of marketing research, when we have your consent to do so;
• To customize our website and/or services according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary to provide you services. The length of time we retain said information will be determined based upon the following criteria: 1) the length of time your personal information remains relevant; 2) the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; 3) any limitation periods within which claims might be made; 4) any retention periods prescribed by law or recommended by regulators, professional bodies or associations; 5) the type of contract or subscription we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Real Assistants may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible services that may be available to you from Real Assistants and may also be in contact with you with regards to  completing  surveys  and/or  research questionnaires related to your opinion of current or potential future services that may be offered.

Disclosure of Information

Real Assistants may not use or disclose the information provided by you except  under  the  following circumstances:

• as necessary to provide services you have purchased with your subscription;
• in other ways described in this policy or to which you have otherwise consented;
• in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
• as required by law, or in response to a subpoena or search warrant;
• to outside auditors who have agreed to keep the information confidential;
• as necessary to enforce the terms of our service;

as necessary to maintain, safeguard and preserve all the rights and property of  Real Assistants.

Non-Marketing Purposes

Real Assistants greatly respect your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Minors Under the Age of 18

Real Assistants website and/or online services is not directed to, and does not knowingly collect personal identifiable information from minors under the age of eighteen (18). If it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of eighteen (18) must seek and obtain parent or guardian permission to use this website and/or our services.

Unsubscribe or Opt-Out

All users/customers of our website or subscribers to our services have the option to discontinue receiving communications from us by way of email, newsletters or any form of social media. To discontinue or unsubscribe from our website and/or services, please send us a notice in writing that you wish to unsubscribe to our services. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Real Assistants will continue     to adhere to this policy with respect to any personal information previously collected.

Links to Other Websites

Our website or online services may contain links to affiliates and other websites. Real Assistants do not claim nor accept responsibility for any privacy policies, practices and/or procedures of other websites. Therefore, we encourage all users/customers to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by us.

Security

Real Assistants takes precautions to protect your information. When you submit sensitive information via the website or any online platform, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.    The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

Acceptance of Terms

By using this website or online platform, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement.

If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our

terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us.